At Royal Sarees Jaipur, we take pride in providing high-quality products and a seamless shopping experience. We request our valued customers to carefully review our Exchange and Return Policy before placing an order.

Please note:

1. We do not offer an exchange or return facility on any of our products. All sales are considered final.
2. Refunds are not applicable under any circumstances.
3. If you receive a damaged or defective product, you must notify us at info@royalsareesjaipur.com within 48 hours of receiving the order. Please include your Order ID and a clear, unedited video of the parcel being unboxed as evidence.
4. Claims for damages or defects without an unpacking video will not be accepted.
5. Once the issue is acknowledged by our team, customers are required to send the product back to us through a reliable and traceable courier service at their own expense.
6. The returned product must be unused, unworn, unwashed, undamaged, and in its original packaging with all original tags intact.
7. Upon successful inspection and quality verification of the returned item, a replacement product will be shipped to you within 14 business days.
8. Shipping charges for returning the product are non-refundable.
9. Products priced above ₹10,000 are not eligible for replacement unless otherwise specified by our customer support team.
10. Fall and Pico service charges are non-refundable and are not included in any claim process.
11. Return or exchange is not available for international orders under any circumstances.
12. We reserve the right to refuse any return if the product does not meet our return eligibility criteria.